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	1.	Understanding services management [Book] : integrating marketing, organisational behaviour, operations, and human resource management / edited by William J. Glynn and James G. Barnes. by Barnes, James G Glynn, William J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Prentice-Hall of India, 2007 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.8 UND. Place hold Add to cart (remove)
	2.	No cover image available Technology policies and planning papua new guinea [Book] Material type: Text; Literary form: Not fiction Publication details: Bangalore : Asian and Pacific Centre for Transter of technology, 1989 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.03 TEC. Place hold Add to cart (remove)
	3.	No cover image available Technology policies and planning indonesia [Book] Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: Bangalore : Asian and Pacific Centre for Transter of technology, 1990 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.03 TEC. Place hold Add to cart (remove)
	4.	Services marketing [Book] : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Edition: Fifth edition. Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.8 HOF-S. Place hold Add to cart (remove)
	5.	Services marketing [Book] : a managerial perspective / Rod Mccoll, Bill Callaghan, Adrian palmer. by Mccoll, Rod Callaghan, Bill Palmer, Adrian, 1958- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milton, Qld. : McGraw Hill , 2003 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (2)Call number: 658.8 MCC-S, ... Place hold Add to cart (remove)
	6.	No cover image available Service management operations, strategy, and information technology [Book] James A. Fitzsimmons. by Fitzsimmons, James A Edition: 3rd Ed. Material type: Text Publication details: McGraw-Hill, Inc. New York Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658 FIT. Place hold Add to cart (remove)
	7.	Service management [Book] : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658 FIT-S. Place hold Add to cart (remove)
	8.	Service management [Book] : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (3)Call number: 658 FIT-S, ... Place hold Add to cart (remove)
	9.	Quality [Book] : a critical introduction / John L.W. Beckford. by Beckford, John, 1958- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : Routledge, 2010 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.562 BEC-Q. Place hold Add to cart (remove)
	10.	Projects [Book] : planning, analysis, selection, financing, implementation and review / Prasanna Chandra. by Chandra, Prasanna Edition: 5th ed. Material type: Text; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill Publishing Company Ltd, 2002 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658 CHA-P. Place hold Add to cart (remove)
	11.	Professional services [Book] : text and cases / Thomas DeLong, Ashish Nanda. by DeLong, Thomas Nanda, Ashish Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : McGraw-Hill/Irwin, c2003 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658 DEL-P. Place hold Add to cart (remove)
	12.	Product development for the service sector [Book] : lessons from market leaders / Robert G. Cooper, Scott J. Edgett. by Cooper, Robert G. (Robert Gravlin), 1943- Edgett, Scott J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge, MA : Perseus Books, 1999 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.575 COO-P. Place hold Add to cart (remove)
	13.	Managing product and service development [Book] : text and cases / Stefan Thomke. by Thomke, Stefan H Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. ; London : McGraw-Hill Irwin, c2007 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.5 THO-M. Place hold Add to cart (remove)
	14.	The management of service operations [Book] / J. Nevan Wright. by Wright, J. Nevan Race, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Continuum, c1999 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 338.46068 WRI-M. Place hold Add to cart (remove)
	15.	ISO 9001:2000 for sotware organizations [Book] / Swapna Kishore, Rajesh Naik. by Kishore, Swapna Naik, Rajesh Material type: Text; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill Publishing Company Ltd., 2003 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658 KIS-I. Place hold Add to cart (remove)
	16.	Gemba kaizen [Book] : a commonsense low-cost approach to management / Masaaki Imai. by Imai, Masaaki, 1930- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1997 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.5 IMA-G. Place hold Add to cart (remove)
	17.	Design for six sigma for service [Book] / Kai Yang. by Yang, Kai Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2005 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.4013 YAN-D. Place hold Add to cart (remove)