Service management [Book] : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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TextPublication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658 FIT-S (Browse shelf(Opens below))	Available		40002

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