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Service management [Book] : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, 2006.Edition: 5th edDescription: xiv, 605 p. : ill. ; 27 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 0072982306 (alk. paper)
  • 9780073122588
  • 0073122580 (set)
Subject(s): DDC classification:
  • 658 22
Other classification:
  • 658
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books Books Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor 658 FIT-S (Browse shelf(Opens below)) Available 30592
Books Books Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor 658 FIT-S (Browse shelf(Opens below)) Available 31120
Books Books Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor 658 FIT-S (Browse shelf(Opens below)) Available 30980
Total holds: 0

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