When customers think we don't care [Book] : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan.

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TextPublication details: Sydney ; New York : McGraw-Hill, 2009, c2008.Edition: 3rd edDescription: ix, 366 p. : ill. ; 21 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658.812 BUC-W (Browse shelf(Opens below))	Available		33177

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Previous	658.812 BLO-C Customer relationship development implementing fast-track, first-base customer relationship managemment solutions /	658.812 BLO-I The inside advantage the strategy that unlocks the hidden growth in your business /	658.812 BLU-D Mammal societies /	658.812 BUC-W When customers think we don't care ending actions that self-destruct companies, customer service and jobs /	658.812 BUR-H The handbook of key customer relationship management the definitive guide to winning, managing and developing key account business /	658.812 CAR-M Mastering customer relations	658.812 COO-C Customer care excellence how to create an effective customer focus, /	Next

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