Best face forward [Book] : why companies must improve their service interfaces with customers / Jeffrey F. Rayport, Bernard J. Jaworski.

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TextPublication details: Boston, Mass. : Harvard Business School Press, c2005.Description: xxi, 262 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658.812 RAY-B (Browse shelf(Opens below))	Available		29619

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Previous	658.812 PAY-H Handbook of CRM achieving excellence in customer management /	658.812 POC-C Client relationship management using relationship management and project service excellence to create a competitive advantage /	658.812 POC-C Client relationship management using relationship management and project service excellence to create a competitive advantage /	658.812 RAY-B Best face forward why companies must improve their service interfaces with customers /	658.812 REI-L Loyalty rules! how today's leaders build lasting relationships /	658.812 RIC-C The customer response management handbook building, rebuilding and improving your results /	658.812 RIC-C The customer response management handbook building, rebuilding and improving your results /	Next

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