Essentials of quality [Book] : with cases and experiential exercises / Victor E. Sower.
Material type: TextPublication details: Hoboken, NJ : John Wiley & Sons, c2011.Description: xix, 392 p. : ill. ; 23 cmISBN:- 9780470509593 (pbk.)
- 0470509597 (pbk.)
- 658.4 013 22
- 658.4013
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Junaid Zaidi Library, COMSATS University Islamabad | 658.4013 SOW-E (Browse shelf(Opens below)) | Available | 47488 |
Includes bibliographical references and index.
Thoroughly tested and used by students and proven to help students taking the American Society for Qualitys Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to todays economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
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