Essentials of quality with cases and experiential exercises /
Sower, Victor E.
Essentials of quality with cases and experiential exercises / [Book] : Victor E. Sower. - Hoboken, NJ : John Wiley & Sons, c2011. - xix, 392 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Thoroughly tested and used by students and proven to help students taking the American Society for Qualitys Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to todays economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
9780470509593 (pbk.) 0470509597 (pbk.)
GBA9A8548 bnb
015414966 Uk
Total quality management.
Total quality control.
658.4 013
Essentials of quality with cases and experiential exercises / [Book] : Victor E. Sower. - Hoboken, NJ : John Wiley & Sons, c2011. - xix, 392 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Thoroughly tested and used by students and proven to help students taking the American Society for Qualitys Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to todays economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
9780470509593 (pbk.) 0470509597 (pbk.)
GBA9A8548 bnb
015414966 Uk
Total quality management.
Total quality control.
658.4 013