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	21.	Leading through relationship marketing by Batterley, Richard Material type: Text; Format: print ; Literary form: Not fiction 0 Availability: Items available for loan: COMSATS University Lahore Campus (1)Call number: 658.812 BAT-L. Place hold Add to cart (remove)
	22.	Lead generation for the complex sale [Book] : boost the quality and quantity of leads to increase your ROI / Brian J. Carroll. by Carroll, Brian J. (Brian James), 1970- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2006 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.81 CAR-L. Place hold Add to cart (remove)
	23.	Internal marketing [Book] : tools and concepts for customer-focused management / Pervaiz K. Ahmed and Mohammed Rafiq. by Ahmed, Pervaiz K Rafiq, Mohammed Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 2002 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.848 AHM-I. Place hold Add to cart (remove)
	24.	The handbook of key customer relationship management [Book] : the definitive guide to winning, managing and developing key account business / Ken Burnett. by Burnett, Ken, 1930- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow : Financial Times/Prentice Hall, 2001 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 BUR-H. Place hold Add to cart (remove)
	25.	Handbook of customer relationship Mrketing [Book] Merlin Stone. by Stone, Merlin Material type: Text Publication details: Crest Publishing House New Delhi Availability: Items available for loan: COMSATS University Abbottabad Campus (3)Call number: 658.812 STO, ... Place hold Add to cart (remove)
	26.	Handbook of CRM [Book] : achieving excellence in customer management / Adrian Payne. by Payne, Adrian Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann, 2006 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (5)Call number: 658.812 PAY-H, ... Place hold Add to cart (remove)
	27.	Group Han [Book] / Landscape architecture & urban design / CEO, Master Designer/Architect ; Park Myung-Kweon, Dept. Landscape architecture, SNU. by Myung-Kwon, Park Lush, Robert F Koskela-Huotari, Kaisa Series: Material type: Text; Format: print ; Literary form: Not fiction Publication details: Seoul, Korea : DAMDI/Group Han, 2008 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (2)Call number: 712 MYU-G, ... Place hold Add to cart (remove)
	28.	No cover image available The future of relationship marketing [Book] David Bejou. by Bejou, David Material type: Text Publication details: Best Business Books New York Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 BEJ. Place hold Add to cart (remove)
	29.	No cover image available The future of relationship marketing [Book] David Bejou. by Bejou, David Material type: Text Publication details: Best Business Books New York Availability: Items available for loan: COMSATS University Abbottabad Campus (3)Call number: 658.812 BEJ, ... Place hold Add to cart (remove)
	30.	Customers are people- : [Book] : the human touch / John McKean. by McKean, John, 1956- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester : Wiley, 2003, c2002 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 MCK-C. Place hold Add to cart (remove)
	31.	Customer relationship management [Book] : integrating marketing strategy and information technology / William G. Zikmund, Raymond McLeod, Jr., Faye W. Gilbert. by Zikmund, William G McLeod, Raymond Gilbert, Faye W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kundli, India: : John Wiley & Sons (Asia), c2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 ZIK-C. Place hold Add to cart (remove)
	32.	Customer relationship management [Book] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: India : Viva Books, 2001 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 ROB-C. Place hold Add to cart (remove)
	33.	Customer relationship management [Book] integrating marketing strategy and information technology William G. Zikmund. by Zikmund, William G Material type: Text Publication details: John-Wiley & Sons Singapore Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 ZIK. Place hold Add to cart (remove)
	34.	Customer-centric marketing [Book] bild relationships, creat advocates, and influence your customers Aldo Cundari. by Cundari, Aldo Material type: Text Publication details: John Wiley & Sons New Jersey Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 CUN. Place hold Add to cart (remove)
	35.	CRM [Book] : the foundation of contemporary marketing strategy / Roger J. Baran & Robert Galka. by Baran, Roger J. (Roger Joseph), 1945- Galka, Robert J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : Routledge, 2013 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.802 BAR-C. Place hold Add to cart (remove)
	36.	Brand advocates [Book] turning enthusiastic customers into a powerful marketing force Rob Fuggetta. by Fuggetta, Rob Material type: Text Publication details: John Wiley & Sons Inc. USA Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.82 FUG. Place hold Add to cart (remove)
	37.	Balanced brand [Book] : how to balance the stakeholder forces that can make or break your business / John Foley with Julie Kendrick. by Foley, John, 1955- Kendrick, Julie Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2006 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.8 27 FOL-B. Place hold Add to cart (remove)