Services marketing : [Book] : integrating customer focus across the firm / Zeithaml, Valarie A.
Material type: TextPublication details: London : McGraw-Hill [distributor], London : McGraw-Hill [distributor], 2012.Edition: 6th ed. / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. GremlerDescription: 1 v. ; 21 cmISBN:- 9780071086967 (pbk.) :
- 007108696X (pbk.) :
- 658.8 23
- 658.8
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Junaid Zaidi Library, COMSATS University Islamabad | 658.8 ZEI-S (Browse shelf(Opens below)) | Available | 48643 |
Total holds: 0
Previous ed.: Boston, Mass.; London: McGraw-Hill, 2009.
Includes bibliographical references and index.
All.
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