Voice of the customer [Book] : capture and analysis / Kai Yang.
Material type: TextSeries: Six sigma operational methods seriesPublication details: New York : McGraw-Hill, c2008.Description: xi, 416 p. : ill. ; 24 cmISBN:- 9780071465441 (alk. paper)
- 0071465448 (alk. paper)
- 658.4013 22
- 658.4013
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.4013 YAN-V (Browse shelf(Opens below)) | Available | 39780 |
Total holds: 0
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