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Voice of the customer [Book] : capture and analysis / Kai Yang.

By: Material type: TextTextSeries: Six sigma operational methods seriesPublication details: New York : McGraw-Hill, c2008.Description: xi, 416 p. : ill. ; 24 cmISBN:
  • 9780071465441 (alk. paper)
  • 0071465448 (alk. paper)
Subject(s): DDC classification:
  • 658.4013 22
Other classification:
  • 658.4013
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books Books Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor 658.4013 YAN-V (Browse shelf(Opens below)) Available 39780
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