Customer-driven services management [Book] / S. Balachandran.
Material type: TextPublication details: New Delhi : Response Books ; Thousand Oaks, Calif. : Sage Publications, 2004.Edition: 2nd edDescription: xiii, 304 p. ; 22 cmISBN:- 8178293897 (pbk.)
- 0761932550 (pbk.)
- 658.8 12 0954 22
- 658.8 12 0954
Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books | Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor | 658.8 12 0954 BAL-C (Browse shelf(Opens below)) | Available | 12622 |
Total holds: 0
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658.8 1 CAL-S Sales management | 658.8 1 JOB-S Selling and sales management | 658.8 102 GSC-S The sales manager's guide to developing a winning sales team critical tools for outstanding results / | 658.8 12 0954 BAL-C Customer-driven services management | 658.8 12 BAR-S Simply better winning and keeping customers by delivering what matters most / | 658.8 27 01 BRA-P The philosophy of branding great philosophers think brands / | 658.8 27 DUN-P Principles of advertising & IMC |
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