Customer-driven services management (Record no. 165046)

MARC details
000 -LEADER
fixed length control field 00885pam a22002654a 4500
001 - CONTROL NUMBER
control field 0000037829
003 - CONTROL NUMBER IDENTIFIER
control field 0001
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040227s2004 ii b 001 0 eng
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBA4-X0445
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8178293897 (pbk.)
International Standard Book Number 0761932550 (pbk.)
035 ## - SYSTEM CONTROL NUMBER
System control number .b59071539
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency YDX
-- UKM
042 ## - AUTHENTICATION CODE
Authentication code pcc
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 12 0954
Edition number 22
084 ## - OTHER CLASSIFICATION NUMBER
Classification number 658.8 12 0954
Item number BAL-C
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Balachandran, S.,
Dates associated with a name 1932-
245 10 - TITLE STATEMENT
Title Customer-driven services management
Medium [Book] /
Statement of responsibility, etc. S. Balachandran.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi :
Name of publisher, distributor, etc. Response Books ;
Place of publication, distribution, etc. Thousand Oaks, Calif. :
Name of publisher, distributor, etc. Sage Publications,
Date of publication, distribution, etc. 2004.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 304 p. ;
Dimensions 22 cm.
521 ## - TARGET AUDIENCE NOTE
Target audience note All.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
Geographic subdivision India
General subdivision Management.
852 ## - LOCATION
Accession No. 12622
-- 492.30
-- Book Field International
Former shelving location Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Junaid Zaidi Library, COMSATS University Islamabad Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor 09/18/2023   658.8 12 0954 BAL-C 12622 09/18/2023 09/18/2023 Books