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The handbook of key customer relationship management [Book] : the definitive guide to winning, managing and developing key account business / Ken Burnett.

By: Material type: TextTextPublication details: Harlow : Financial Times/Prentice Hall, 2001.Description: xix, 401 p. : ill. ; 24 cmISBN:
  • 0273650319 (hbk)
Subject(s): DDC classification:
  • 658.812 21
  • 658.812 21
Other classification:
  • 658.812
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