Tools of communication in customer relationship management (Record no. 18086)
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001 - CONTROL NUMBER | |
control field | 0000064648 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | 0001 |
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
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007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
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008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140626s2013 ##############000#0#eng#d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788126150724 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
084 ## - OTHER CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | TOO |
245 00 - TITLE STATEMENT | |
Title | Tools of communication in customer relationship management |
Medium | [Book] / |
Statement of responsibility, etc. | R. P. Rai (editor). |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi : |
Name of publisher, distributor, etc. | Anmol Publications Pvt. Ltd., |
Date of publication, distribution, etc. | c2013. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | viii, 264 p. ; |
Dimensions | 23 cm. |
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
Title | Encyclopedia of customer relationship management: stratergy, tools and techniques series |
500 ## - GENERAL NOTE | |
General note | Includes index. |
521 ## - TARGET AUDIENCE NOTE | |
Target audience note | All. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Business communication. |
Topical term or geographic name entry element | Customer relations. |
Topical term or geographic name entry element | Customer services. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Rai, R. P |
852 ## - LOCATION | |
Accession No. | 48262 |
-- | 5088.00 |
-- | Iqra Book Agency |
Former shelving location | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Junaid Zaidi Library, COMSATS University Islamabad | Junaid Zaidi Library, COMSATS University Islamabad | 09/07/2023 | 658.812 TOO | 48262 | 09/07/2023 | 09/07/2023 | Books |