Tools of communication in customer relationship management
Tools of communication in customer relationship management [Book] /
R. P. Rai (editor).
- New Delhi : Anmol Publications Pvt. Ltd., c2013.
- viii, 264 p. ; 23 cm.
- Encyclopedia of customer relationship management: stratergy, tools and techniques series .
Includes index.
All.
9788126150724
Business communication.
Customer relations.
Customer services.
658.812
Includes index.
All.
9788126150724
Business communication.
Customer relations.
Customer services.
658.812