Normal view MARC view ISBD view

Measuring customer service effectiveness

Cook, Sarah, 1955-

Measuring customer service effectiveness [Book] / Sarah Cook. - Aldershot, Hants, England ; Burlington, VT : Gower Pub., c2004. - viii, 160 p. : ill. ; 26 cm.

All.

ISBN: 0566085380

Subjects--Topical Terms:
Customer services--Quality control.
Customer services--Evaluation.
Customer services--Management.

Dewey Class. No.: 658.812

Print
Add to your cart (remove)
Send to device
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)