| 000 | 02665cam a2200313 i 4500 | ||
|---|---|---|---|
| 001 | 0000094225 | ||
| 003 | 0001 | ||
| 008 | 180417s2015 enka b 001 0 eng | ||
| 020 | _a9781119970705 (hardback) | ||
| 020 | _z9781118464519 (ebk) | ||
| 020 | _z9781119960515 (ebk) | ||
| 020 | _a9781118464519 (eBook) | ||
| 040 |
_aDLC _beng _cDLC _erda _dDLC |
||
| 042 | _apcc | ||
| 082 | 0 | 0 |
_a658.4013 _223 |
| 084 |
_a658.4013 _bGRA-M _2bisacsh |
||
| 100 | 1 | _aGray, Dina. | |
| 245 | 1 | 0 |
_aMeasurement madness : _h[Book] _brecognizing and avoiding the pitfalls of performance measurement / _cDina Gray, Pietro Micheli, Andrey Pavlov |
| 300 |
_axiii, 223 pages : _billustrations ; _c24 cm |
||
| 365 |
_a01 _b0.00 |
||
| 520 |
_a"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"-- _cProvided by publisher. |
||
| 521 | _aAll. | ||
| 650 | 0 |
_aPerformance _xManagement. |
|
| 650 | 0 |
_aPerformance _xMeasurement. |
|
| 650 | 7 | _aBUSINESS & ECONOMICS / Accounting / Managerial. | |
| 700 | 1 | _aMicheli, Pietro, | |
| 700 | 1 |
_aPavlov, Andrey, _d1978- |
|
| 852 |
_p57997 _94574.88 _h658.4013 GRA-M _vComprehensive Book _b2nd Floor _dBooks _t1 _q1-New _aJZL-CUI |
||
| 999 |
_c67331 _d67331 |
||