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_aLIS CUI Lahore _cAACR-II/RDA |
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082 | _a658.812 CAR-M | ||
100 | _aCarlaw, Malcolm | ||
245 | 0 |
_aManaging and motivating contact center employees _bTools and techniques for inspiring outstanding performance from your frontline staff |
|
260 |
_aNew Delhi _bMcGraw Hill |
||
264 | _c0 | ||
300 |
_aSoft Binding _bxvii 297 |
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365 |
_b339 _cRs. |
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546 | _aEnglish | ||
650 | _xManaging, motivating contact | ||
852 | _pLHR 9976 | ||
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