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020 _a9790000000000
040 _aLIS CUI Lahore
_cAACR-II/RDA
082 _a658.812 DYC-T
100 _aDyché, Jill
245 4 _aThe CRM handbook
_b a business guide to customer relationship management
260 _aNew Delhi
_bPearson Education Publisher
264 _c0
300 _aSoft Binding
_b 331
365 _b0
_cRs.
546 _aEnglish
650 _xManagement Sciences
852 _pLHR 30158
942 _2lhr
_cLHR 30158
_h1
999 _c450197
_d450197