| 000 | 00705nam a2200217Ia 4500 | ||
|---|---|---|---|
| 005 | 20231121093422.0 | ||
| 008 | 231120s9999 xx 000 0 und d | ||
| 020 | _a978-81-315-2205-9 | ||
| 040 |
_aLIS CUI Lahore _cAACR-II/RDA |
||
| 082 | _a004.068 KAN-T | ||
| 100 | _aKnapp, Dona. | ||
| 245 | 4 |
_aThe ITSM process design guide _bdeveloping reengineering and improving it service management |
|
| 260 |
_aNew Delhi _bCambridge University Press |
||
| 264 | _c0 | ||
| 300 |
_aHard Binding _bxxi 232 |
||
| 365 |
_b2273 _cRs. |
||
| 546 | _aEnglish | ||
| 650 | _xcomputer science,The ITSM process , IT service management | ||
| 852 | _pLHR 23826 | ||
| 942 |
_2lhr _cLHR 23826 _h1 |
||
| 999 |
_c443164 _d443164 |
||