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020 | _a9788131791530 | ||
082 | _a658.812 | ||
084 |
_a658.812 _bANT-C |
||
100 | _aAnton, Jon | ||
245 | 0 |
_aCustomer Relationship Management _hBook _bThe Bottom Line to Optimizing Your ROI _cAnton, Kalia Shalini. |
|
250 | _a2nd | ||
260 |
_aNew Delhi : _bDorling Kindersley, _c0 |
||
300 | _axvi, 263 p. : | ||
521 | _aAll. | ||
546 | _aEnglish | ||
650 | _aManagement Science-Customer Relationship | ||
700 | _aKalia, Shalini | ||
852 |
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