000 | 00627nam a2200181Ia 4500 | ||
---|---|---|---|
001 | 0000344391 | ||
003 | 0003 | ||
008 | 191223s9999||||xx |||||||||||||| ||eng|| | ||
020 | _a9780071809931 | ||
082 | _a658.812 | ||
084 |
_a658.812 _bDAS |
||
100 | _aDasu, Sriram | ||
245 | 4 |
_aThe customer service solution _h[Book] _bmanaging emotions, trust, and control to win your customer's business _cSriram Dasu. |
|
260 | _bMcGraw-Hill Education New York | ||
521 | _aAll. | ||
650 | _aCustomer Relations | ||
852 |
_p10003000033738 _92813.00 _h658.812 DAS _bMain Library _dTextbooks _t1 _q1-New _aAbbotabad Campus |
||
999 |
_c374973 _d374973 |