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|---|---|---|---|
| 001 | 0000331148 | ||
| 003 | 0003 | ||
| 008 | 191220s9999||||xx |||||||||||||| ||eng|| | ||
| 020 | _a9812531432 | ||
| 082 | _a658.8 | ||
| 084 |
_a658.8 _bGRO |
||
| 100 | _aGronroos, Christian | ||
| 245 | 0 |
_aService management and marketing _h[Book] _ba customer relationship management approach _cChristian Gronroos. |
|
| 250 | _a2nd Ed. | ||
| 260 | _bJohn Wiley & Sons Asia Pte. Ltd. | ||
| 521 | _aAll. | ||
| 650 | _aService Industries--Marketing | ||
| 852 |
_p10003000013328 _9423.00 _h658.8 GRO _bMain Library _dTextbooks _t1 _q1-New _aAbbotabad Campus |
||
| 999 |
_c368323 _d368323 |
||