| 000 | 00617nam a2200181Ia 4500 | ||
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| 001 | 0000327698 | ||
| 003 | 0003 | ||
| 008 | 191220s9999||||xx |||||||||||||| ||eng|| | ||
| 020 | _a658001442 | ||
| 082 | _a658.812 | ||
| 084 |
_a658.812 _bNAY |
||
| 100 | _aNaylor, Mary | ||
| 245 | 0 |
_aCustomer chemistry _h[Book] _bhow to keep the customers you want-and say "Good-bye" to the ones you don't _cMary Naylor. |
|
| 260 | _bMcGraw-Hill Publishing Company | ||
| 521 | _aAll. | ||
| 650 | _aConsumer Satisfaction | ||
| 852 |
_p10003000008116 _91418.00 _h658.812 NAY _bMain Library _dBooks _t1 _q1-New _aAbbotabad Campus |
||
| 999 |
_c367382 _d367382 |
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