000 00708nam a2200193Ia 4500
001 0000237721
003 0004
008 181108s9999||||xx |||||||||||||| ||eng||
020 _a9780415635493
084 _a658.4013
_bOAK
100 _aOakland, John S.
245 0 _aTotal quality management and operational excellence
_h[Book]
_b text with cases.
250 _a4th
260 _aNew York
_bRoutledge
_c2014
521 _aAll.
650 _aTotal quality management and operational excellence : text with cases
852 _p10004000022718
_90.00
_dBooks
852 _p10004000022719
_90.00
_dBooks
999 _c285977
_d285977