| 000 | 00699nam a2200181Ia 4500 | ||
|---|---|---|---|
| 001 | 0000233081 | ||
| 003 | 0004 | ||
| 008 | 181108s9999||||xx |||||||||||||| ||eng|| | ||
| 020 | _a0071448020 | ||
| 084 |
_a658.812 _bRIC |
||
| 100 | _aRick Mrinkman, Dr. | ||
| 245 | 0 |
_aLove the customer _h[Book] _b creating, delight, preventing dissatisfaction, and pleasing your hardest to plea. |
|
| 260 |
_aNew York _bMcGraw Hill _c2006 |
||
| 521 | _aAll. | ||
| 650 | _aLove the customer: creating, delight, preventing dissatisfaction, and pleasing your hardest to plea | ||
| 700 | _aKirschner, R. Dr. | ||
| 852 |
_p10004000015687 _91548.00 _vJinnah Book _dBooks |
||
| 999 |
_c285510 _d285510 |
||