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| 001 | 0000223863 | ||
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| 008 | 181108s9999||||xx |||||||||||||| ||eng|| | ||
| 020 | _a936648791 | ||
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_a653 _bBOD |
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| 100 | _aBodin,M | ||
| 245 | 4 |
_aThe Call Center Dictionary _h[Book] _b The Complete Guide to Call Center Technology And Operations. |
|
| 260 |
_aUSA _bFlatiron Pub _c1996 |
||
| 521 | _aAll. | ||
| 650 | _aThe Call Center Dictionary | ||
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_p10004000001616 _9450.00 _dBooks |
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_c278092 _d278092 |
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