| 000 | 01976nam a2200373Ia 4500 | ||
|---|---|---|---|
| 001 | 0000216395 | ||
| 003 | 0005 | ||
| 008 | 181030s2006||||xx#|||||||||||||| ||eng|| | ||
| 020 | _a0071244409 | ||
| 082 | _a658 | ||
| 084 |
_a658 _bFIT-S |
||
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService Management _h[Book] _boperations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons |
| 250 | _aFifth edition. | ||
| 260 |
_aBoston : _bMcGraw Hill, _cc2006. |
||
| 300 |
_a605 pages : _c25 cm. |
||
| 365 |
_a01 _b0.00 |
||
| 500 | _aIncludes index. | ||
| 521 | _aAll. | ||
| 650 | _aService management. | ||
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 852 |
_pATK 3960 _90.00 _dBooks |
||
| 852 |
_pATK 4018 _90.00 _dBooks |
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| 852 |
_pATK 4017 _90.00 _dBooks |
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| 852 |
_pATK 4016 _90.00 _dBooks |
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| 852 |
_pATK 4015 _90.00 _dBooks |
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| 852 |
_pATK 4014 _90.00 _dBooks |
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| 852 |
_pATK 4013 _90.00 _dBooks |
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| 852 |
_pATK 3965 _90.00 _dBooks |
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| 852 |
_pATK 3964 _90.00 _dBooks |
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| 852 |
_pATK 3963 _90.00 _dBooks |
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| 852 |
_pATK 3962 _90.00 _dBooks |
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| 852 |
_pATK 3961 _90.00 _dBooks |
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| 999 |
_c272373 _d272373 |
||