000 | 00923nam#a2200277#i#4500 | ||
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001 | 0000298505 | ||
003 | 0005 | ||
008 | 191201s2016 ##############000#0#eng#d | ||
020 | _a9788131759394 | ||
040 |
_beng _erda |
||
082 | _a658.8 | ||
084 |
_a658.8 _bLOV-S |
||
100 | _aLovelock, Christopher | ||
245 | 1 | 0 |
_aService marketing _h[Book] _bpeople, technology, strategy _cChristopher Lovelock, Jochen Wirtz and Jayanta Chatterjee |
250 | _aSeventh edition. | ||
300 |
_axxi, 683 Pages : _c25 cm. |
||
365 |
_a01 _b0.00 |
||
500 | _aIncludes glossary and index. | ||
521 | _aAll | ||
650 | 0 | _aService industries--Marketing | |
650 | 0 | _aCustomer services | |
650 | 0 | _aManagement science | |
700 | 1 | _aWirtz, Jochen. | |
700 | 1 | _aChatterjee, Jayanta. | |
852 |
_pATK 10695 _90.00 _dBooks |
||
999 |
_c267777 _d267777 |