000 00923nam#a2200277#i#4500
001 0000298505
003 0005
008 191201s2016 ##############000#0#eng#d
020 _a9788131759394
040 _beng
_erda
082 _a658.8
084 _a658.8
_bLOV-S
100 _aLovelock, Christopher
245 1 0 _aService marketing
_h[Book]
_bpeople, technology, strategy
_cChristopher Lovelock, Jochen Wirtz and Jayanta Chatterjee
250 _aSeventh edition.
300 _axxi, 683 Pages :
_c25 cm.
365 _a01
_b0.00
500 _aIncludes glossary and index.
521 _aAll
650 0 _aService industries--Marketing
650 0 _aCustomer services
650 0 _aManagement science
700 1 _aWirtz, Jochen.
700 1 _aChatterjee, Jayanta.
852 _pATK 10695
_90.00
_dBooks
999 _c267777
_d267777