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001 0000047486
003 0001
008 020604s2003 njua 000 0 eng
020 _a8129702606
040 _aDLC
_cDLC
_dJCU
082 _a658.562
084 _a658.562
_bTOT
245 0 0 _aTotal quality management
_h[Book] /
_cDale H. Besterfield ... [et al.].
250 _a3rd ed.
260 _aNew Delhi :
_bPearson Eduacation (singapore),
_cc2003.
300 _axi, 640 p. :
_bill. ;
_c24 cm.
521 _aAll.
650 0 _aTotal quality management.
700 1 _aBesterfield-Michna, Carol
700 1 _aBesterfield, Glen H.
700 1 _aBesterfield-Sacre, Mary
852 _p11197
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