| 000 | 00893cam a22002654a 4500 | ||
|---|---|---|---|
| 001 | 0000041118 | ||
| 003 | 0001 | ||
| 008 | 040513s2004 maua b 001 0 eng | ||
| 020 | _a1580538541 (alk. paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 082 | 0 | 0 |
_a384 .043 0688 _222 |
| 084 |
_a384 .0430688 _bSTR-C |
||
| 100 | 1 | _aStrouse, Karen G. | |
| 245 | 1 | 0 |
_aCustomer-centered telecommunications services marketing _h[Book] / _cKaren G. Strouse. |
| 260 |
_aBoston : _bArtech House, _c2004. |
||
| 300 |
_axiv, 205 p. : _bill. ; _c24 cm. |
||
| 440 | 0 | _aArtech House telecommunications library | |
| 521 | _aAll. | ||
| 650 | 0 |
_aTelecommunication _xMarketing. |
|
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCompetition, International. | |
| 852 |
_p36336 _90.00 _dBooks |
||
| 999 |
_c172110 _d172110 |
||