| 000 | 00767nam#a2200229#a#4500 | ||
|---|---|---|---|
| 001 | 0000041491 | ||
| 003 | 0001 | ||
| 008 | 111122s2000 ##############000#0#eng#d | ||
| 020 | _a0333801598 | ||
| 082 | _a658.812 | ||
| 084 |
_a658.812 _bCAR-M |
||
| 100 | 1 | _aCartwright, Roger I. | |
| 245 | 1 | 0 |
_aMastering customer relations _h[Book] / _cRoger I. Cartwright, Business Series editor Richard Pettinger. |
| 260 |
_aBasingstoke : : _bMacmillan, _cc2000. |
||
| 300 |
_ax, 238 p. ; ; _c24 cm. |
||
| 440 | 0 | _aMacmillan master series | |
| 500 | _aIncludes bibliographical references. | ||
| 521 | _aAll. | ||
| 650 | 0 | _aCustomer relations. | |
| 700 | 1 | _aPettinger, Richard | |
| 852 |
_p9513 _90.00 _dBooks |
||
| 999 |
_c149708 _d149708 |
||