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	1.	When customers think we don't care [Book] : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. by Buchanan, Richard W Buchanan, Richard W. Enemy within Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sydney ; New York : McGraw-Hill, 2009, c2008 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 BUC-W. Place hold Add to cart (remove)
	2.	When customers think we don't care [Book] : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. by Buchanan, Richard W Buchanan, Richard W. Enemy within Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sydney ; New York : McGraw-Hill, 2009, c2008 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 BUC-W. Place hold Add to cart (remove)

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