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The sepvice edge [Book] 101 companies that profit from customer care Ron Zemke. by
Material type: Text Text
Publication details: NAL Books New York
Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 ZEM.

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2.
Customer service best practices [Book] : case studies and strategies / Ron Zemke, John A. Woods editors. by
Material type: Text Text; Literary form: Not fiction
Publication details: Mumbai : Jaico Publishing House, 2004
Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.8 CUS.

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3.
Customer service best practices [Book] case studies and strategies Ron Zemke. by
Material type: Text Text
Publication details: Jaico Publishing House Delhi
Availability: Items available for loan: COMSATS University Abbottabad Campus (2)Call number: 658.812 ZEM, ...

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