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Best practice organizational excellence / Book / by Mohamed Zairi and John Whymark.

By: Contributor(s): Material type: TextTextPublication details: Bradford : e-TQM College Publishing House, 2003.Description: xiv, 292 pages : illustrations ; 30 cmISBN:
  • 0954587901 (hardback)
  • 9780954587901 (hardback)
Subject(s): DDC classification:
  • 658.4013 22
Other classification:
  • 658.4013
Summary: Our work in the late 1990’s has started to focus specifically on transition from the implementation of Total Quality Management to reinforce manufacturing systems to create consistency and solidify the value creation approaches and by the same time we started to look at holistically how organizations become world class using the models and frameworks of excellence such as the Malcolm Baldrige National Quality Award and European Foundation for Quality Management Award referred to as the European Quality Award. Our extensive work which took many years culminated into developing the suites of companion textbooks that were geared towards supporting post graduate students particularly taking specialist programs in total quality management and business excellence. These 5 titles were endorsed significantly by Quality Gurus including Dr. Yoshio Kondo, Dr. Tito Conti , Dr. Joseph Juran, Dr. James Harrington and Dr. V. Feigenbaum. The suites of companion books on organizational excellence are still used today in different parts of the world in supporting professionals gain post graduate qualifications in quality and organizational excellence.
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books Books Junaid Zaidi Library, COMSATS University Islamabad 658.4013 ZAI-B 59917 (Browse shelf(Opens below)) Available 10001000059917
Total holds: 0

Includes index.

Our work in the late 1990’s has started to focus specifically on transition from the implementation of Total Quality Management to reinforce manufacturing systems to create consistency and solidify the value creation approaches and by the same time we started to look at holistically how organizations become world class using the models and frameworks of excellence such as the Malcolm Baldrige National Quality Award and European Foundation for Quality Management Award referred to as the European Quality Award. Our extensive work which took many years culminated into developing the suites of companion textbooks that were geared towards supporting post graduate students particularly taking specialist programs in total quality management and business excellence. These 5 titles were endorsed significantly by Quality Gurus including Dr. Yoshio Kondo, Dr. Tito Conti , Dr. Joseph Juran, Dr. James Harrington and Dr. V. Feigenbaum. The suites of companion books on organizational excellence are still used today in different parts of the world in supporting professionals gain post graduate qualifications in quality and organizational excellence.

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