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1.
Service management and marketing [Book] customer management in service competition Christian Gronroos by
Edition: Third edition.
Material type: Text Text; Literary form: Not fiction
Availability: Items available for loan: COMSATS University Attock Campus (1)Call number: 658.8 GRO-S 10693.

2.
Service management and marketing [Book] a customer relationship management approach Christian Gronroos. by
Edition: 2nd Ed.
Material type: Text Text
Publication details: John Wiley & Sons Asia Pte. Ltd.
Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.8 GRO.

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