The satisfied customer [Book] : winners and losers in the battle for buyer preference / Claes Fornell.

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TextPublication details: New York : Palgrave Macmillan, 2007.Edition: 1st edDescription: viii, 247 p. : ill. ; 25 cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Books	Junaid Zaidi Library, COMSATS University Islamabad 2nd Floor	658.8343 FOR-S (Browse shelf(Opens below))	Available		29287

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