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	1.	The essential guide to employee engagement [Book] : better business performance through staff satisfaction / Sarah Cook. by Cook, Sarah, 1955- Edition: 1st South Asian ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2009 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (3)Call number: 658.314 COO-E, ... Place hold Add to cart (remove)
	2.	Change management excellence [Book] : using the four intelligences for successful organizational change / Sarah Cook, Steve Macaulay, and Hilary Coldicott. by Cook, Sarah, 1955- Macaulay, Steve Coldicott, Hilary, 1961- Tipton, Harold F Nozaki, Micki Krause Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Sterling, VA : Kogan Page, 2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 005.8 INF. Place hold Add to cart (remove)
	3.	Measuring customer service effectiveness [Book] / Sarah Cook. by Cook, Sarah, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot, Hants, England ; Burlington, VT : Gower Pub., c2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 COO-M. Place hold Add to cart (remove)
	4.	Change management excellence [Book] : using the four intelligences for successful organizational change / Sarah Cook, Steve Macaulay, and Hilary Coldicott. by Cook, Sarah, 1955- Macaulay, Steve Coldicott, Hilary, 1961- Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Sterling, VA : Kogan Page, 2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.406 COO-C. Place hold Add to cart (remove)
	5.	Change management excellence [Book] : using the four intelligences for successful organizational change / Sarah Cook, Steve Macaulay, and Hilary Coldicott. by Cook, Sarah, 1955- Macaulay, Steve Coldicott, Hilary, 1961- Tipton, Harold F Nozaki, Micki Krause Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Sterling, VA : Kogan Page, 2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.406 COO-C. Place hold Add to cart (remove)
	6.	Customer care excellence [Book] : how to create an effective customer focus, / Sarah Cook. by Cook, Sarah Cook, Sarah Edition: 4th ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: India : Kogan Page, 2004 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (2)Call number: 658.812 COO-C, ... Place hold Add to cart (remove)
	7.	Change management excellence [Book] using the four intelligences for successful organizational change. by cook, sarah Material type: Text Publication details: London Kogan Page 2005 Availability: Items available for loan: COMSATS University Attock Campus (1)Call number: 658.406. Place hold Add to cart (remove)
	8.	No cover image available Change management excellence [Book] using the four intelligences for successful organizational change Sarah Cook. by Cook, Sarah Material type: Text Publication details: Kogan Page India Availability: Items available for loan: COMSATS University Abbottabad Campus (3)Call number: 658.406 COO, ... Place hold Add to cart (remove)
	9.	Customer care excellence [Book] how to creat an effective customer focus Sarah Cook. by Cook, Sarah Material type: Text Publication details: Kogan Page India Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 COO. Place hold Add to cart (remove)