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	1.	Voice of the customer [Book] : capture and analysis / Kai Yang. by Yang, Kai Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2008 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.4013 YAN-V. Place hold Add to cart (remove)
	2.	The Six Sigma performance handbook [Book] : a statistical guide to optimizing results / Praveen Gupta. by Gupta, Praveen, 1957- Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2005 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.4013 GUP-S. Place hold Add to cart (remove)
	3.	The Six Sigma black belt handbook [Book] / Tom McCarty ... [et al.]. by McCarty, Tom Daniels, Lorraine Bremer, Michael Gupta, Perveen Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2005 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.562 SIX. Place hold Add to cart (remove)
	4.	Design for six sigma for service [Book] / Kai Yang. by Yang, Kai Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2005 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.4013 YAN-D. Place hold Add to cart (remove)