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	21.	Encyclopedia of customer relationship management [Book] / Naveen Chand Jain. by Jain, Naveen Chand Material type: Text; Literary form: Not fiction Publication details: New Delhi : A. I. T. B. S Publishers, 2008 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 JAI-E. Place hold Add to cart (remove)
	22.	Delivering research data management services [Book] : fundamentals of good practice / edited by Graham Pryor, Sarah Jones and Angus Whyte. by Pryor, Graham [editor of compilation.] Jones, Sarah, 1981- [editor of compilation.] Whyte, Angus, 1959- [editor of compilation.] Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 025.04 DEL. Place hold Add to cart (remove)
	23.	Customer service nightmares [Book] 100 tales of the worst experiences possible, and how they could have been fixed Nancy Friedman. by Friedman, Nancy Material type: Text Publication details: Viva Books Private Ltd. New Delhi Availability: Items available for loan: COMSATS University Abbottabad Campus (2)Call number: 658.812 FRI, ... Place hold Add to cart (remove)
	24.	Customer service management training 101 : [Book] : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : AMACOM, 2012 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.3 EVE-C. Place hold Add to cart (remove)
	25.	Customer relationship management essentials [Book] / John W. Gosney, Thomas P. Boehm. by Gosney, John Boehm, Thomas P Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: : Prentic Hall of India, c2001 Availability: Not available: Junaid Zaidi Library, COMSATS University Islamabad: Checked out (1). Place hold Add to cart (remove)
	26.	No cover image available Competing on value [Book] bridging the gap between brand and customer value Stan Maklan. by Maklan, Stan Material type: Text Publication details: Pitman Publishing London Availability: Items available for loan: COMSATS University Abbottabad Campus (1)Call number: 658.812 MAK. Place hold Add to cart (remove)
	27.	Client relationship management [Book] : using relationship management and project service excellence to create a competitive advantage / David A. Po-Chedley. by Po-Chedley, David A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mumbai: : Jaico Publishing House, c2003 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (2)Call number: 658.812 POC-C, ... Place hold Add to cart (remove)
	28.	Change management in information services [Book] / Lyndon Pugh. by Pugh, Lyndon Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Burlington, VT : Ashgate, c2007 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 025.5 PUG-C. Place hold Add to cart (remove)
	29.	Best face forward [Book] : why companies must improve their service interfaces with customers / Jeffrey F. Rayport, Bernard J. Jaworski. by Rayport, Jeffrey F Jaworski, Bernard J Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business School Press, c2005 Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (1)Call number: 658.812 RAY-B. Place hold Add to cart (remove)
	30.	Air pollution / [Book] / edited by Chuck Lancaster. by Junginger, Sabine Faust, Jürgen Material type: Text; Literary form: Not fiction Availability: Items available for loan: Junaid Zaidi Library, COMSATS University Islamabad (2)Call number: 628.53 AIR, ... Place hold Add to cart (remove)