Summers, Donna C. S. <br/><br/>
Quality management :  creating and sustaining organizational effectiveness /  [Book] : 
Donna C. S. Summers. 
 - Second edition, First Indian Impression, 2015. 
 - xiv, 574 pages :  illustrations ;  22 cm. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>9789332551855 (paperback) 9332551855 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Total quality management.<br/>Quality control.<br/>Total quality control.
<br/><br/><label>Dewey Class. No.: </label>658.4013