Gosney, John W. <br/><br/>
Customer Relationship Management Essentials 

 - India  Prentice Hall  
 - Soft Binding            234 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>81-203-1809-9 
<br/><br/><label>Subjects--Topical Terms: </label>--Customer Relationship, Management Essentials
<br/><br/><label>Dewey Class. No.: </label>658.406 JAM-M