summers,donna c.S <br/><br/>
Quality management  creating and sustaining organizational effectiveness 

 - New Delhi  Pearson Education Publisher 
 - Soft Binding  0421 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>81-317-1334-5 
<br/><br/><label>Subjects--Topical Terms: </label>--Quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 SUM-Q