Davis,Mark M. <br/><br/>
Managing Services  using technology to create value 

 - Boston  McGraw Hill 
 - Soft Binding  xvii      443 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>0-07-246426-7 
<br/><br/><label>Subjects--Topical Terms: </label>--services
<br/><br/><label>Dewey Class. No.: </label>658 DAV-M