Dyché, Jill <br/><br/>
The CRM handbook   a business guide to customer relationship management 

 - New Delhi  Pearson Education Publisher 
 - Soft Binding            331 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9790000000000 
<br/><br/><label>Subjects--Topical Terms: </label>--Management Sciences
<br/><br/><label>Dewey Class. No.: </label>658.812 DYC-T