Juran, Joseph M. (editor) <br/><br/>
Juran's quality handbook 

 - 5th 
 - New York  McGraw Hill 
 -  xv1.6 
<br/><br/><br/>Eng. 
<br/><br/><label>ISBN: </label>0-07-034003-x 
<br/><br/><label>Dewey Class. No.: </label>658.562 JUR-J