Besterfield, Dale H. Carol-Michna <br/><br/>
Total quality management 

 - New Delhi  Pearson Education Publisher 
 - Soft Binding  xvii      558 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>978-81-317-3227-4 
<br/><br/><label>Subjects--Topical Terms: </label>--Total quality management
<br/><br/><label>Dewey Class. No.: </label>3rd