Ross, Joel E. <br/><br/>
Total quality management  text, case and readings 

 - 2nd 
 - new dehli  Pearson Education Publisher 
 - Soft Binding  xi        464 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>81-7514-012-7 
<br/><br/><label>Subjects--Topical Terms: </label>--management,
<br/><br/><label>Dewey Class. No.: </label>658.4013 ROS-T