Zeithaml, Valarie A <br/><br/>
Services Marketing  Integrating Customer Focus Across the Firm  Book 
Zeithaml, Pandit Ajay. 
 - 6th 
 - New Delhi :  McGraw Hill Education,  0 
 - xxxii, 709 p. : 
<br/><br/> All. 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9781259026812 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.802