Marshak, Ronni T. <br/><br/>
The customer revolution   how to thrive when customers are in control  [Book] 
Ronni T. Marshak. 
 -  Random House Ltd. 
<br/><br/> All. 
<br/><br/><label>ISBN: </label>712669841 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial Management--United States
<br/><br/><label>Dewey Class. No.: </label>658.812